{"id":2504,"date":"2026-03-17T12:17:58","date_gmt":"2026-03-17T11:17:58","guid":{"rendered":"https:\/\/shop.dohlad.info\/?page_id=2504"},"modified":"2026-03-17T12:17:58","modified_gmt":"2026-03-17T11:17:58","slug":"vseobecne-obchodne-podmienky","status":"publish","type":"page","link":"https:\/\/shop.dohlad.info\/index.php\/vseobecne-obchodne-podmienky\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky"},"content":{"rendered":"

1. Z\u00e1kladn\u00e9 ustanovenia<\/h3>\n

Tieto v\u0161eobecn\u00e9 obchodn\u00e9 podmienky upravuj\u00fa pr\u00e1va a povinnosti medzi spolo\u010dnos\u0165ou:
\nMMS servis, s.r.o.
\n1. m\u00e1ja 556\/22
\n907 01 Myjava
\nSlovensk\u00e1 republika<\/p>\n

I\u010cO: 36331082
\nDI\u010c: 2020189853
\nI\u010c DPH: SK2020189853<\/p>\n

zap\u00edsan\u00e1 v Obchodnom registri Okresn\u00e9ho s\u00fadu Tren\u010d\u00edn, oddiel Sro, vlo\u017eka \u010d. 18873\/R
\n(\u010falej len \u201epred\u00e1vaj\u00faci\u201c)<\/p>\n

a kupuj\u00facim pri n\u00e1kupe tovaru prostredn\u00edctvom internetov\u00e9ho obchodu dostupn\u00e9ho na adrese:
\nshop.dohlad.info<\/p>\n

Kontaktn\u00e9 \u00fadaje pred\u00e1vaj\u00faceho:
\nemail: faktury@dohlad.info
\ntelef\u00f3n: +421 902 912 200<\/p>\n

Kupuj\u00facim m\u00f4\u017ee by\u0165:
\n– spotrebite\u013e \u2013 fyzick\u00e1 osoba, ktor\u00e1 nekon\u00e1 v r\u00e1mci svojej podnikate\u013eskej \u010dinnosti
\n– podnikate\u013e (B2B) \u2013 osoba, ktor\u00e1 nakupuje v r\u00e1mci svojej podnikate\u013eskej \u010dinnosti<\/p>\n

2. Objedn\u00e1vka a uzatvorenie k\u00fapnej zmluvy<\/h3>\n

Kupuj\u00faci objedn\u00e1va tovar prostredn\u00edctvom objedn\u00e1vkov\u00e9ho formul\u00e1ra na internetovej str\u00e1nke e-shopu.<\/p>\n

Odoslan\u00edm objedn\u00e1vky kupuj\u00faci potvrdzuje, \u017ee sa obozn\u00e1mil s t\u00fdmito obchodn\u00fdmi podmienkami
\na s\u00fahlas\u00ed s ich znen\u00edm.<\/p>\n

Po prijat\u00ed objedn\u00e1vky pred\u00e1vaj\u00faci za\u0161le kupuj\u00facemu potvrdenie o prijat\u00ed objedn\u00e1vky e-mailom.<\/p>\n

K\u00fapna zmluva vznik\u00e1 potvrden\u00edm objedn\u00e1vky pred\u00e1vaj\u00facim.<\/p>\n

Pred\u00e1vaj\u00faci si vyhradzuje pr\u00e1vo objedn\u00e1vku zru\u0161i\u0165 v pr\u00edpade:
\n– nedostupnosti tovaru
\n– technickej chyby ceny
\n– zjavne nespr\u00e1vne uvedenej ceny.<\/p>\n

3. Cena tovaru<\/h3>\n

V\u0161etky ceny tovaru s\u00fa uveden\u00e9 vr\u00e1tane DPH, pokia\u013e nie je uveden\u00e9 inak.<\/p>\n

Cena nezah\u0155\u0148a n\u00e1klady na dopravu a platbu, ktor\u00e9 s\u00fa uveden\u00e9 v objedn\u00e1vkovom procese.<\/p>\n

Cena platn\u00e1 pre kupuj\u00faceho je cena uveden\u00e1 v momente odoslania objedn\u00e1vky.<\/p>\n

4. Platobn\u00e9 podmienky<\/h3>\n

Kupuj\u00faci m\u00f4\u017ee za tovar zaplati\u0165 najm\u00e4 nasleduj\u00facimi sp\u00f4sobmi:
\n– bankov\u00fdm prevodom
\n– online platbou kartou
\n– dobierkou
\n– in\u00fdm sp\u00f4sobom uveden\u00fdm v e-shope.<\/p>\n

5. Dodacie podmienky<\/h3>\n

Tovar je doru\u010dovan\u00fd prostredn\u00edctvom kuri\u00e9rskej slu\u017eby alebo in\u00e9ho dopravcu uveden\u00e9ho v e-shope.<\/p>\n

Pred\u00e1vaj\u00faci dod\u00e1va tovar na \u00fazem\u00ed Slovenskej republiky.<\/p>\n

Dodacia lehota z\u00e1vis\u00ed od dostupnosti tovaru a zvolen\u00e9ho sp\u00f4sobu dopravy.<\/p>\n

Pri prevzat\u00ed z\u00e1sielky je kupuj\u00faci povinn\u00fd skontrolova\u0165 neporu\u0161enos\u0165 obalu.<\/p>\n

6. Odst\u00fapenie od zmluvy (spotrebite\u013e)<\/h3>\n

Spotrebite\u013e m\u00e1 pr\u00e1vo odst\u00fapi\u0165 od zmluvy do 14 dn\u00ed od prevzatia tovaru bez udania d\u00f4vodu.<\/p>\n

Spotrebite\u013e je povinn\u00fd tovar zasla\u0165 sp\u00e4\u0165 najnesk\u00f4r do 14 dn\u00ed od odst\u00fapenia od zmluvy.<\/p>\n

Tovar mus\u00ed by\u0165 nepou\u017eit\u00fd, nepo\u0161koden\u00fd a v p\u00f4vodnom obale.<\/p>\n

N\u00e1klady na vr\u00e1tenie tovaru zn\u00e1\u0161a kupuj\u00faci.<\/p>\n

7. Reklam\u00e1cie a z\u00e1ruka<\/h3>\n

Na tovar sa vz\u0165ahuje z\u00e1konn\u00e1 z\u00e1ru\u010dn\u00e1 doba 24 mesiacov, pokia\u013e nie je uveden\u00e9 inak.<\/p>\n

Reklam\u00e1ciu je mo\u017en\u00e9 uplatni\u0165 e-mailom alebo zaslan\u00edm tovaru na adresu pred\u00e1vaj\u00faceho.<\/p>\n

Reklam\u00e1cia mus\u00ed obsahova\u0165 popis vady a doklad o k\u00fape.<\/p>\n

Pred\u00e1vaj\u00faci vybav\u00ed reklam\u00e1ciu najnesk\u00f4r do 30 dn\u00ed.<\/p>\n

8. \u0160pecifik\u00e1 technick\u00fdch produktov (smart home \/ Loxone)<\/h3>\n

Produkty ur\u010den\u00e9 pre automatiz\u00e1ciu budov a smart home syst\u00e9my m\u00f4\u017eu vy\u017eadova\u0165 odborn\u00fa mont\u00e1\u017e
\na konfigur\u00e1ciu.<\/p>\n

Pred\u00e1vaj\u00faci nezodpoved\u00e1 za \u0161kody sp\u00f4soben\u00e9 nespr\u00e1vnou mont\u00e1\u017eou, neodborn\u00fdm zapojen\u00edm
\nalebo pou\u017eit\u00edm v rozpore s pokynmi v\u00fdrobcu.<\/p>\n

9. Ochrana osobn\u00fdch \u00fadajov<\/h3>\n

Pred\u00e1vaj\u00faci sprac\u00fava osobn\u00e9 \u00fadaje kupuj\u00faceho v s\u00falade s nariaden\u00edm GDPR a platn\u00fdmi pr\u00e1vnymi predpismi.<\/p>\n

10. Alternat\u00edvne rie\u0161enie sporov<\/h3>\n

Spotrebite\u013e m\u00e1 pr\u00e1vo obr\u00e1ti\u0165 sa na pred\u00e1vaj\u00faceho so \u017eiados\u0165ou o n\u00e1pravu. Ak pred\u00e1vaj\u00faci \u017eiados\u0165 zamietne alebo na \u0148u neodpovie do 30 dn\u00ed, spotrebite\u013e sa m\u00f4\u017ee obr\u00e1ti\u0165 na Slovensk\u00fa obchodn\u00fa in\u0161pekciu.<\/p>\n

11. Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h3>\n

Tieto obchodn\u00e9 podmienky nadob\u00fadaj\u00fa \u00fa\u010dinnos\u0165 d\u0148om ich zverejnenia na internetovej str\u00e1nke e-shopu.<\/p>\n","protected":false},"excerpt":{"rendered":"

1. Z\u00e1kladn\u00e9 ustanovenia Tieto v\u0161eobecn\u00e9 obchodn\u00e9 podmienky upravuj\u00fa pr\u00e1va a povinnosti medzi spolo\u010dnos\u0165ou: MMS servis, s.r.o. 1. m\u00e1ja 556\/22 907 01 Myjava Slovensk\u00e1 republika I\u010cO: 36331082 DI\u010c: 2020189853 I\u010c DPH: SK2020189853 zap\u00edsan\u00e1 v Obchodnom registri Okresn\u00e9ho s\u00fadu Tren\u010d\u00edn, oddiel Sro, vlo\u017eka \u010d. 18873\/R (\u010falej len \u201epred\u00e1vaj\u00faci\u201c) a kupuj\u00facim pri n\u00e1kupe tovaru prostredn\u00edctvom internetov\u00e9ho obchodu dostupn\u00e9ho […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2504","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.dohlad.info\/index.php\/wp-json\/wp\/v2\/pages\/2504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.dohlad.info\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.dohlad.info\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.dohlad.info\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.dohlad.info\/index.php\/wp-json\/wp\/v2\/comments?post=2504"}],"version-history":[{"count":1,"href":"https:\/\/shop.dohlad.info\/index.php\/wp-json\/wp\/v2\/pages\/2504\/revisions"}],"predecessor-version":[{"id":2505,"href":"https:\/\/shop.dohlad.info\/index.php\/wp-json\/wp\/v2\/pages\/2504\/revisions\/2505"}],"wp:attachment":[{"href":"https:\/\/shop.dohlad.info\/index.php\/wp-json\/wp\/v2\/media?parent=2504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}